On July 16, KGW switched from a Very High
Frequency (VFH) signal to an Ultra High Frequency (UHF) antenna.
This new Ultra High Frequency (UHF) antenna will
improve the quality of the picture for all of your favorite programming on KGW.
Additionally, you might even find a few more free channels.
This signal upgrade is free for anyone who uses
an over-the-air antenna or a digital converter box and just takes a quick
rescan of your TV, but you must have a UHF compatible antenna. This will not
impact anyone who watches KGW using cable, satellite or a streaming platform.
How do I rescan my TV?
CLICK HERE to download and print TV
rescan instructions
It sounds complicated, but it’s just a few quick
and easy steps to rescan your TV.
1. Press the MENU button on
your television or converter box remote.
2. Go to SETUP or SETTINGS.
3. Go to INSTALLATION or
SYSTEM or CHANNELS.
4. Go to AUTOPROGRAM, AUTOSCAN,
AUTOTUNING, PROGRAM CHANNELS, or SCAN CHANNELS.
5. Press ENTER, OK, or
SELECT to start the scan.
6. Some televisions may
warn you that starting a scan will reprogram your channels. That's OK!
Reprogramming your tuner is exactly what you want to do to access the upgrades
and new channels.
7. Once the scan starts, it
can take just a few minutes or 15 – 30 minutes to complete. DON’T stop the
process once it starts.
8. At this point, your scan
should be done. Many televisions quit the process on their own, while with
others, you may need to select OK or EXIT on your remote.
NOTE: Some manufacturers have you use the
LEFT/RIGHT arrow to access menu functions. Sometimes they throw you a curve
ball and make the CHANNEL UP/DOWN and VOLUME UP/DOWN double as menu navigation.
It can be a bit tricky, but if you're familiar with your television remote, you
already know this stuff.
Related: FCC How to rescan your TV FCC
Related: FCC information on antennas and digital television
I do not see KGW 8.1 after a rescan ... what do
I do?
- You must use a flat digital
antenna or roof-mounted UHF antenna. Rabbit ears won’t work to receive the NEW UHF signal.
Here is a link to a site with great antenna
recommendations based on where you live.
- Have you tried a “double rescan”? Sometimes the TV receiver or converter box will
save incorrect channel information and will require a "double
rescan" to restore the correct channel info. To do this, remove the
antenna cable, then scan the channels. After the scan is complete,
reconnect the antenna and re-scan the channel.
- Try to move your antenna around a bitJust a little different placement can help. This site has a LOT of what we like to experiment with regarding tuning in over the air:
- If you are near the main antenna (by the Oregon Zoo),we suggest not using a powered antenna because the signal will actually be too strong.
- If your signal comes from a translator rather than directly from the main tower,our engineers are having to “retune” them each one at a time – try rescanning every few days to see if your translator has been updated.
- The physical channel number for
the NEW Channel 8.1 is 26.
The frequency is 26 but antennas and TVs will automatically convert it to 8.1 when you look at the menu or enter 8.1 on your remote.
The type of antenna makes a big difference.
An old fashioned, large pole mounted antenna
usually works best outdoors. They can also be mounted in the attic, but the
reception is not as strong.
The smaller, square antennas -- often advertised
as “digital” -- are not necessarily designed for VHF HD signals and have been
known to cause intermittent viewing issues.
Unfortunately, “rabbit ear” antennas are
probably the least effective way to receive a digital signal, however in some
situations they may be a viewer’s only option.
If a rabbit ear antenna is the only option,
those with a built-in RF amplifier to boost the DTV signal would be preferable.
Which direction should my antenna face?
The direction your antenna points will impact
your signal quality. Antennas should be pointed toward our transmitter, which
is near the Oregon Zoo.
Does the condition of my equipment matter?
Yes! There are a few things to check if you
think your equipment might be in poor condition.
If the coaxial cable is in bad shape, moisture
may have created a weak spot in the cable from the antenna into the house,
lowering the signal strength.
The connectors at the end of the coax can be
problematic as well.
If you have an outside antenna, it is a good
idea to check and make certain the coax cable from the antenna is in good shape
and protected from the elements (extreme sun, rain, etc.).
Is your wiring “split”?
That is important because how many times the
signal is split before reaching the TV/receiver may also result in low signal
strength.
Multiple splitters or anything more than a
two-way split may cause issues.
We recommend installing a signal amplifier
splitter from the antenna before branching to other splitters, receivers, or a
TV.
This should boost the signal evenly to the
devices.
Other help and resources
To help solve an issue you are having viewing
KGW, please refer to our troubleshooting tips at kgwviewer.helpdocs.com or
you can email us at antennahelp@kgw.com.